• ECO Friendly observes the requirements of the existing prevailing law on Privacy and Data protection including but not limited to Data Protection law no.151 of 2020 and any related laws of the Arab Republic of Egypt to maintain the confidentiality of the personal information of the provider. (the “Law”).
• Please read the following carefully to understand our views and practices regarding your personal
• This policy (together with our Terms & Conditions and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by
• By visiting ECO Friendly you are accepting and consenting to the practices described in this

Information we collect from you:

Information you give us:

• This is information about you that you give us by filling in forms on ECO Friendly (our “website” or “site”) or by corresponding with us by phone, e- mail or It includes information you provide when you register to use our website, when you report a problem with our site or when you contact us to discuss any aspect of your account with us.
• The information you give us may include your name, address, date of birth, e-mail address and phone number, payment information, personal data and photograph ID or other We obtain most of this information directly from our customers through the website, and from maintaining records of customer information provided in the course of our ongoing customer service. We may also obtain information from other sources to meet certain regulatory requirements.

Information we collect about you:

Website: when visiting our site, we will automatically collect the following information:

• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, and operating system and
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service
• Telephone Discussions: In each of your discussions with members of our staff we may collect the following information about your call: date and time, personal details, any changes registered after the opening of your account and any other significant information which we believe will assist in the efficient operation and maintenance of your account with

Technology improvements:

We are always looking at ways to improve efficiency and functionality for customer experience on the website through technology enhancements. This may mean a change to the way in which we collect or use personal information. The impact of any technological changes, which may affect your privacy, will be notified to you at the time of any such change.

Information we collect about you we will use as follows:

• to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to allow you to participate in interactive features of our service, when / if you choose to do so;
• as part of our efforts to keep our website safe and secure.

We will disclose your personal information to third parties:

• the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or
• If ECO Friendly , or substantially, all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred

Where we store your personal data:

• We hold personal information in a combination of secure cloud storage facilities, held electronically on off-site back-up servers or held within multiple cloud servers, and we take all necessary steps to protect the personal information.
• The data that we collect from you may be transferred to, and stored at, a destination selected by us. By submitting your personal data, you agree to this transfer, storing or processing.
• All information you provide us with, is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password We ask you not to share a password with anyone.
• Unfortunately, the transmission of information via the Internet is not completely Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your right:

Please note that You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by email:

Changes to our privacy policy:

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact for complaints:

If you consider that any action of ours breaches this policy statement or otherwise doesn’t respect your privacy, you can make a complaint. This will be acted upon promptly. To make a complaint, please contact the client services department or our Compliance Department.